Effective Date: 08/04/2026 Business Name: JRA Senior Care Holdings Location: Austin, Texas Contact Email: info@balconespremierliving.com Phone: +1 512-817-0200
JRA Senior Care Holdings(“JRA Senior Care Holdings,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, protect, and manage your information when you visit our website, submit a form, or communicate with us via phone, email, or SMS.
1. Information We Collect :
We may collect the following personal information when you complete a form on our website, request information, schedule a consultation, or contact us:
First Name
Last Name
Phone Number
Email Address
We only collect information that you voluntarily provide to us.
2. How We Use Your Information
The information you provide may be used to:
Respond to inquiries about our residential assisted living services
Schedule tours or consultations
Provide personalized care plan discussions
Send reminders related to scheduled tours or consultations
Send occasional updates, service information, and promotional offers related to JRA Senior Care Holdings
Communicate important service-related announcements
We do not sell, rent, or trade your personal information to third parties.
3. SMS Consent and Communication :
By submitting your information through our chat widget, website forms you may opt in to receive SMS text messages from JRA Senior Care Holdings
SMS consent is obtained through a clearly labeled checkbox located below our website forms and chat widget. By checking this box, you provide express written consent to receive text messages related to:
Appointment confirmations
Tour reminders
Service updates
Occasional promotional messages
Message frequency may vary. Message and data rates may apply.
You may opt out of SMS communications at any time by replying:
STOP
UNSUBSCRIBE
Once you opt out, you will no longer receive SMS messages from us unless you opt in again.
4. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to:
Improve website functionality
Analyze website traffic and usage patterns
Enhance user experience
Measure marketing effectiveness
Cookies are small files stored on your device that help us understand website activity. You may disable cookies in your browser settings; however, doing so may affect website performance.
We may use standard tools such as website analytics and advertising platforms that collect non-personally identifiable information such as IP address, browser type, and device information.
5. How We Protect Your Information :
JRA Senior Care Holdings implements reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, alteration, or disclosure.
We restrict access to personal data to authorized personnel only. While no online transmission is 100% secure, we take commercially reasonable steps to protect your information.
6. Accessing, Updating, or Deleting Your Information
You have the right to:
Request access to the personal information we hold about you
